Birthday Party Questions?
Be sure to book for at least as many children as you invite!
Given we roster on qualified Gymnastics coaches it is not possible to increase the size of the party at short notice.
You are better to book for the maximum you anticipate could attend, and then reduce 7 days out when you pay your final balance.
Don’t forget to include the birthday girl or boy in your numbers, and any siblings who will want to join in
We endeavour to be inclusive of children with all abilities. If a child attending the party has a support worker at school / kinder or will require additional help with the activities please contact us in advance. We can work with you to determine the best option, which may include us rostering on additional staff to assist (at cost price), having a parent or carer coming into the gym to assist or altering the equipment / set up / activities.
When you finalise your booking please let us know of any children attending who have serious medical conditions / allergies.
This will give our staff ample time to talk to the child’s parents if we feel the need.
For children who use a Ventolin puffer or carry an epi-pen or insulin this should be given to the coaches at the start of the party, to be stored safely in the medication tub in the gym. This will ensure the medication is on hand and can be administered without delay, should the need arise.
Please inform us of any children attending that have food allergies so we can cater accordingly.
Our entire menu is tree nut and peanut free and egg free. Other allergies can be catered by making minor changes to the menu. We require at least 7 days notice to cater for any guests with food allergies that will require us to substitute the standard menu items.
For safety reasons we do not allow children over the age of 11, teenagers or adults into the gym area during parties.
Adults supervising children under 4 years of age are permitted in the gym, but not on the equipment.
If you want siblings to join in, make sure you include them in your numbers.
Please keep in mind we do not allow children under the age of 4 to participate in Gymnastics or NinjaZone parties.
Babies, toddlers and children 4 years and under are only permitted to participate in our Playnastics parties. For these parties children under the age of 4 years will need to have an adult go into the gym with them and stay within arm’s reach of them in the gym and to assist them whilst they are on the equipment.
The balance is due 8 working days prior to the party (i.e the close of business the Friday a week out). You can pay this online through the customer portal, over the phone with a credit card or in person during our opening hours.
You will receive an email letting you know when your party booking has been accepted and is confirmed. At this time you will receive a receipt for the $100 deposit.
We appreciate plans may change. In the case you need to cancel or reschedule your party please give us as much notice as possible. Party deposits are non refundable, however we may be able to transfer your booking to another day or time that better suits your needs.
There is no refund for parties cancelled after the final balance has been paid.
14 days out: You can increase or reduce the size of your party booking and your final invoice will be updated accordingly.
9-13 days out: If we can arrange additional coach/es (dependent on staff availability) you can increase the size of your party and your final invoice will be updated accordingly.
1-8 days out (i.e. from close of business the Friday a week out from your party): No changes to group size are possible.
In an emergency situation IF we can confirm an additional coach willing to work at short notice it may be possible to increase the group size. This will attract a $50.00 late change fee in addition to the higher group size price.
For safety reasons only the number of children you have booked for will be allowed in the gym, no more. Please make sure you consider this when doing your invitations and be sure to include the birthday boy/girl as well as any brothers and sisters who will come along!
As these are gymnastics parties we have set ratios to maintain safety, so extras will not be permitted to participate.
9 or more days out: You can reduce the size of your party booking and your final invoice will be updated accordingly (you will only pay for the group size you have adjusted it to).
1-8 days out (i.e. from close of business the Friday a week out from your party): You can let us know that you are expecting fewer guests than you had booked for, however the price will remain the same as you initially booked for.
If fewer guests attend the party than you have booked for, no discounts or refunds can be provided, as we will have arranged staffing and catering as per your booking.
Guests and guest of honour will meet inside our waiting area at 194 Roberts Road, Airport West. This is the building on the right-hand side, if you are facing the building.
The Parents of the birthday boy/girl are welcome to arrive NO EARLIER THAN 15 minutes prior to your party's scheduled start time. Access to the venue prior to this time will not be possible.
There will most likely be other groups in the waiting area prior to your party starting or immediately after the end of your party. However, during the party your child’s group will be in the only party in the gym!
All parties will start at their scheduled start time and conclude 1 ½ hours after that.
Guests will leave via the door located at the other end of the carpark (196 Roberts Road, Airport West).
When you arrive one of our Party hosts will greet you and take the cake (and any party bags) around to the kitchen.
You will be given:
A wrist band and name tag for each guest
A QR Code for the party waiver
Baskets for the guests shoes
Have the parents of your guests sign the waiver and give the children their name tag and wrist band once they have signed the waiver.
All participating children should remover their shoes and socks and place them in the baskets provided (these baskets will be taken around to other building which the children will exit from).
If children have a water bottle with them they will take that into the gym and be shown where to put it.
Our expert Gymnastics and NinjaZone coaches run the parties, supervise the activities and make sure everyone is having fun and staying safe.
All of our staff hold Gymnastics Coaching accreditations , in addition to first aid training and specific EKGA party crew training.
Our party host takes care of preparing, heating and serving the party food, as well as cleaning up at the end!
Once the children are signed in, parents can choose to drop off and pick up, or may stay onsite. ** For children aged under the age of 4, a parent or carer must remain onsite and will go into the gym to assist the child to safely participate in the party activities**
We have a waiting area for parents who remain on site, that you will have exclusive use of for the duration of your party.
Parents will be asked to relocate to the party food area (building next door) during eating time and for the conclusion of the party.
The parents of the birthday child (only) can come into the gym to take photos or film the party.
As our parties use the gym equipment, children need to come dressed ready to move. Leggings, tracksuits, leotards, shorts or activewear is ideal. No dresses, jeans, skirts or tights (stockings) with feet. Nothing with buttons, zips or hoods.
Guests should bring grip socks if they wish to use the trampolines or you can opt to purchase grip socks for all your guests when you book your party.
Children should bring a water bottle with them.
Our buildings have heating and cooling systems installed, so parties go ahead all year round.
Our parties book out well in advance and follow a strict timetable, so unfortunately we are unable to extend the length of any parties.
We do NOT provide an area for guests to “hang out” after the party. Families and guests are required to vacate the premises at the end of the party.
We will begin cleaning and resetting the party area as soon as your party ends. We ask that you promptly farewell your guests.
We a very quick turn over time between parties, so there is not time for extensive decorating. However, if you would like to bring along themed tablecloths, napkins, plates or table decorations, you are welcome to do so.
Please let us know prior to the day if you are planning to do so.
Along with the plates, bowls, spoons, napkins and tables cloths with provide the following for each party:
Party Menu
Hot Chips (GF, V, NF, EF)
Chicken Nuggets (DF, NF, EF)
Cheezels (GF, V, NF, EF)
Bottles of Water
Vegetarian = V Nut Free = NF Egg Free = EG Dairy Free = DF Gluten Free = GF
Yes, we can swap out the bottled water for Juice boxes. Please let us know at the time of booking. The price difference will be added to your invoice (approximately 30 cents per person).
Who provides the birthday cake? The family provides the birthday cake and candles. We have limited space in our fridge so are not able to refrigerate / freeze large cakes.
We don't provide printed invitations.
We do have a basic template you can use HERE
We do not supply party bags. The family may wish to provide guests with a party bag / lolly bag to take home at the end of the party. Staff can help your child to distribute them at home time.
If you have guests who cannot eat the standard party menu due to allergies, intolerances, religion or are vegetarian or vegan, have Coeliac disease etc please let us know at least 14 days before the party. We will do our best to source substitute items for those guests. This substitute items can be provided for a single guest or for the ENTIRE party (which will likely incur a price adjustment). If we cannot source a suitable substitute item or guarantee that we can prepare food items safely we will contact you to discuss what the best options are.
Should any of your guests need to check on ingredients lists / brands, please encourage them to contact us so we can provide all the information they need.
Our catering order is placed at 12pm noon the Monday before the party, therefore requests for substitutions after that time will incur an additional charge.
All EKGA staff attend annual professional development on allergies and anaphylaxis. Our staff are trained and understand the seriousness of cross contamination, and label reading.
**None of the food we provide contains tree nuts, peanuts or eggs**
Families are welcome to bring along food / drinks for the adults.
We can provide a table and tablecloth that you are welcome to use for any food or drinks for the adults.
Due to our limited kitchen facilities we are not able to heat up or refrigerate any food you bring in.
For safety reasons no kettles / urns / coffee machines can be brought on-site.
No alcohol is permitted onsite.
Our price is based on the size of the party.
For up to 15 kids = $535
For up to 20 kids = $710
For up to 25 kids = $890
For up to 30 kids = $1070
